Terms Of Service

Welcome to Amselo. These Terms of Service govern your access to and use of the Amselo website, including the purchase of products and any services or features made available through our online store.

By accessing, browsing, or purchasing from Amselo, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order through our store.

Amselo provides pet products including Pet Clothing, Pet Feeding, and Pet Toys.

1. Acceptance of These Terms

These Terms of Service constitute an agreement between you and Amselo regarding your use of the Amselo website and your purchase of products through our online store.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to comply with these Terms of Service and any applicable policies referenced within them.

If you do not agree to these terms, you should discontinue use of the website.

2. Eligibility to Use the Website

You may use the Amselo website only if you are legally capable of entering into a binding agreement under applicable law.

If you are using the website on behalf of another individual, business, or organization, you represent that you have the authority to act on behalf of that party.

You are responsible for ensuring that your use of the website complies with all laws, regulations, and requirements applicable to you.

3. About Amselo

Amselo is an online store offering products for pets and pet owners.

Our product selection may include items in the following categories:

• Pet Clothing
• Pet Feeding
• Pet Toys

Product availability, descriptions, images, pricing, and other information may change from time to time without prior notice.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, and other information displayed on our website are accurate and useful.

However, the appearance of a product on your device may vary depending on your screen, display settings, browser, or other technical factors.

Product information is provided for general purchasing purposes. Customers should carefully review product descriptions and available specifications before placing an order.

5. Product Availability

Products displayed on the website are subject to availability. An item appearing on the website does not guarantee that it will remain available at the time an order is submitted or processed.

If a product becomes unavailable after an order has been placed, Amselo may contact the customer regarding available options.

We reserve the right to limit quantities or discontinue products when necessary.

6. Pricing and Product Charges

Prices displayed on the Amselo website are shown in U.S. dollars unless otherwise stated.

Product prices and other charges may change at any time. Any applicable price shown at the time an order is placed will generally apply to that order, subject to order confirmation and applicable corrections.

Customers are responsible for reviewing the order total, product prices, shipping charges, and any applicable taxes or other charges before completing checkout.

7. Orders and Order Acceptance

Placing an order through the Amselo website constitutes an offer to purchase the selected products under the applicable order terms.

After an order is submitted, you may receive an order confirmation. An order confirmation acknowledges that we have received your order request and does not necessarily mean that the order has been fully accepted or shipped.

Amselo reserves the right to decline, limit, or cancel an order when reasonably necessary, including situations involving product availability, pricing errors, payment issues, suspected fraudulent activity, or inaccurate order information.

8. Customer Account Information

If you create an account with Amselo, you are responsible for maintaining accurate account information and keeping your login credentials secure.

You should promptly notify Amselo if you believe your account information has been accessed without authorization.

You are responsible for activities conducted through your account unless unauthorized use occurred through circumstances outside your reasonable control.

9. Accurate Customer Information

Customers are responsible for providing accurate and complete information when placing an order, including name, shipping address, billing information, email address, and other information required to process the purchase.

Amselo is not responsible for delays, failed deliveries, or other issues caused by inaccurate or incomplete information supplied by the customer.

10. Payment

Orders must be paid using an available payment method offered during checkout.

By submitting payment information, you represent that you are authorized to use the payment method associated with the transaction.

Payment transactions may be processed by third-party payment providers. Their own terms and privacy practices may apply to payment processing.

11. Shipping and Delivery

Amselo processes orders according to the shipping information published on our website. Standard handling time is generally 1 business day.

Standard transit time is generally 2–6 business days after the order has been processed and shipped.

Orders are generally processed Monday through Friday. Orders received after the daily processing cut-off time may be processed on the next business day.

Delivery estimates are provided for planning purposes and may be affected by carrier operations, weather, holidays, service interruptions, address issues, or circumstances outside Amselo's reasonable control.

12. Shipping Charges

Amselo currently offers a standard shipping rate of $6.99.

The applicable shipping charge will be displayed during checkout before the order is submitted.

Shipping charges may be updated from time to time. Any applicable shipping charge shown at checkout will be presented to the customer before completing the purchase.

13. Delivery Carriers and Tracking

Orders may be delivered through USPS, UPS, or FedEx.

When tracking information is available, customers may receive tracking details through the email address associated with their order or through other applicable order communications.

Once a shipment has been transferred to the applicable carrier, carrier tracking information may provide the most current information regarding the package's location and estimated delivery.

14. Delivery Delays

Although Amselo works to process orders promptly, delivery times may be affected by events outside our control.

Potential causes of delay may include severe weather, carrier disruptions, holidays, transportation interruptions, incorrect addresses, customs or regulatory requirements, or other circumstances affecting the delivery network.

15. Returns and Refunds

Returns and refunds are governed by Amselo's Return & Refund Policy.

Eligible products may generally be returned within 60 days from the date of delivery.

Once an eligible returned product has been received and approved, Amselo will process the applicable refund within 12 days.

Amselo does not charge return fees, restocking fees, or refund processing fees for eligible returns covered by the Return & Refund Policy.

16. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from the product ordered, please contact Amselo as soon as possible at support@amselo.com.

Please provide your order number and a description of the issue. Amselo may request photographs or other information to help evaluate the situation.

Customers should not send damaged, defective, or incorrect products back without first contacting Amselo and receiving applicable return instructions.

17. Website Use

You agree to use the Amselo website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to website systems or accounts.
• Interfere with the security or normal operation of the website.
• Introduce malicious software, code, or other harmful material.
• Use automated systems to access or collect website information in a manner that disrupts the service.
• Misrepresent your identity or relationship with Amselo.
• Use website content in a manner that infringes the rights of Amselo or third parties.

18. Intellectual Property

Unless otherwise stated, content appearing on the Amselo website, including text, graphics, logos, photographs, designs, page layouts, icons, and other materials, is owned by or licensed to Amselo and may be protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without appropriate authorization.

19. Product Reviews and User Content

If Amselo allows customers to submit reviews, comments, photographs, feedback, or other content, you are responsible for ensuring that your submissions are accurate and lawful.

You must not submit content that is unlawful, abusive, defamatory, fraudulent, misleading, threatening, discriminatory, or infringes the intellectual property or privacy rights of another person.

Amselo may remove or decline to publish content that violates applicable policies or interferes with the proper operation of the website.

20. Privacy

Your use of the Amselo website may involve the collection and processing of information necessary to provide our services, process orders, communicate with customers, and maintain the website.

Information submitted through the website should be handled in accordance with Amselo's applicable privacy practices and policies.

Customers should provide only information that is accurate and necessary for the requested transaction or service.

21. Third-Party Services and Links

The Amselo website may use third-party services for functions such as payment processing, shipping, analytics, communications, or other website operations.

Third-party services may operate under their own terms, conditions, and privacy policies. Amselo is not responsible for policies or practices that are independently controlled by third-party providers.

If the website contains links to third-party websites, those links are provided for convenience. Visiting a third-party website is subject to that website's own terms and policies.

22. Website Availability

Amselo works to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur because of maintenance, updates, technical problems, hosting issues, security measures, or other circumstances.

23. Errors and Corrections

Amselo makes reasonable efforts to provide accurate information on the website. However, occasional typographical, pricing, product description, availability, or technical errors may occur.

If an error materially affects an order, Amselo may contact the customer to clarify the applicable information or provide available options.

24. Disclaimer

The Amselo website and its content are provided for general shopping and informational purposes. To the extent permitted by applicable law, Amselo does not guarantee that every aspect of the website will always be uninterrupted, error-free, or completely current.

Product information should be reviewed carefully before purchase, particularly where product size, dimensions, materials, compatibility, or other specifications are important to the customer's purchasing decision.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Amselo will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including carrier delays, service interruptions, technical failures, unauthorized access caused by circumstances outside our control, or other external events.

Nothing in these Terms of Service is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

26. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms of Service, or infringement of the rights of another party.

27. Suspension or Termination

Amselo may restrict or suspend access to the website where reasonably necessary to protect the website, customers, business operations, or third parties, or where a user violates these Terms of Service.

Termination or suspension of website access does not remove rights or obligations that arose before the effective date of the suspension or termination.

28. Changes to These Terms

Amselo may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or legal requirements.

When changes are made, the updated version will be posted on the website with a revised effective date.

Your continued use of the website after updated terms become effective constitutes acceptance of the revised Terms of Service to the extent permitted by applicable law.

29. Governing Law

These Terms of Service will be interpreted and applied in accordance with applicable laws. Any disputes will be handled in accordance with the laws and procedures applicable to the parties and the circumstances of the dispute.

Nothing in these Terms of Service is intended to deprive consumers of rights or protections that cannot legally be waived under applicable law.

30. Severability

If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

31. Entire Agreement

These Terms of Service, together with applicable policies published by Amselo, constitute the general terms governing your use of the website and purchase of products through Amselo, except where additional terms are expressly provided for a particular product or service.

32. Frequently Asked Questions

What does Amselo sell?

Amselo offers pet products, including Pet Clothing, Pet Feeding, and Pet Toys.

What is Amselo's shipping time?

Standard handling time is generally 1 business day, followed by an estimated transit time of 2–6 business days.

What is the shipping cost?

Amselo offers a standard shipping rate of $6.99. The applicable shipping charge is displayed during checkout.

Which carriers does Amselo use?

Orders may be delivered through USPS, UPS, or FedEx.

When is the order cut-off time?

The standard order cut-off time is 5:00 PM EST, Monday through Friday. Orders received after the cut-off may be processed on the next business day.

How long do I have to return a product?

Eligible products may generally be returned within 60 days from delivery, subject to the Return & Refund Policy.

How long does a refund take?

Once an eligible returned product has been received and approved, Amselo will process the applicable refund within 12 days.

Does Amselo charge return or refund fees?

No. Amselo does not charge return fees, restocking fees, or refund processing fees for eligible returns covered by the applicable Return & Refund Policy.

How can I contact Amselo?

You can contact Amselo by email at support@amselo.com.

33. Contact Information

If you have questions regarding these Terms of Service, your order, shipping, returns, refunds, products, or website use, please contact Amselo.

34. Final Terms

By using the Amselo website or placing an order, you acknowledge that you have had the opportunity to review these Terms of Service and agree to comply with the applicable terms governing your use of the website.

Amselo is committed to providing clear product information, straightforward ordering, shipping, return, and refund processes, and accessible customer support.

If you have any questions about these Terms of Service, please contact us at support@amselo.com.